What our clients say.............
Natasha recently took over the management of our beautiful estate from a large well-established management company. Her impact was immediate and profound. Natasha listens to our needs and understands what we want. She genuinely cares about delivering quality and value for money, which is a unique combination of skills. She consults appropriately and timely and stays on top of the issues that arise. All in all, excellent and friendly service that makes a real difference.
It is so easy to deal with Natasha! She is incredibly efficient, responding swiftly and proactively to issues that arise. A great communicator, she is easy to contact via email and phone which is important. She listens, empathises, is solution focused and sensible in her approach to management of the flats. Her pride in her work and her company shines through and her ethos and beliefs about best value and safety are at the forefront of her management approach. She is inclusive in her style of management and seeks opinions and ideas.
Natasha took over as management agent of our small block of 10 flats in Tonbridge six months ago. She is incredibly efficient, organised and reliable. I am absolutely delighted we found her: she provides an outstanding service. In meetings, she is helpful, knowledgeable and extremely patient. I am also very grateful to her for the amount of time she has put into correcting the mismanagement of our last agent. She takes a real pride in leaseholders having ownership of the service charge fund and the excellent service she provides. I highly recommend her to all.
Natasha is extremely diligent and is also a prudent manager of funds for our residential management company with all works undertaken when necessary and in good time. Consequently, the estates' services are smoothly run with all necessary repairs happening and the garden maintained to the residents complete satisfaction. There are no hikes in fees or hidden charges.